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Resident Reviews

The property is good.submitted by Aquilla A. - |Recommended: YesI have had a great experience, but I am a little concern about my rent escalating to over 182 dollars a month. That is a steep climb. I am concerned about that.
response from property -Thank you so much for the review. In looking at your account I only see the rent going up by $30.00. Could you possibly contact me so that I can see where you are getting the large number of $182.00. I want to make sure everything is correct as we do not raise rent that high unless it is a short term lease. Sincerely, Kelli Ashcraft
Enjoyable Livingsubmitted by Lisa A. - |Recommended: YesElysian Sienna plantation is a really nice property. Every member of the Staff, especially the maintenance guys, no offence Ladies, are very professional and courteous
response from property -Thank you so much! We value the residents and hope they have a great experience.
Nice place to livesubmitted by Mark D. - |Recommended: YesFriendly people, great office staff and maintenance is top notch
Great propertysubmitted by Tami G. - |Recommended: YesIt is a great property to live at. Everyone is friendly. And there are nice amenities including the pool and little picnic areas around the property.
Great Staff.Quick to respond to any issuessubmitted by Michael S. - |Recommended: YesHaven't had any problems or concerns of any kind. Have lived here over 5 yrs and don't have any complaints.
Awesome place to livesubmitted by Lisa A. - |Recommended: YesI'm new to this property but not the community...so far I enjoy The staff, very professional and courteous. I really appreciate the communication, as well as the staffs attention to the tenants needs. I love the pool area, it is well kept. Can't beat trash pickup And the food truck - Awesome
Overall I think the property is maintained very wellsubmitted by Latisha S. - |Recommended: YesI would say I love the location. I would tell them that overall the staff is helpful but just like with any entity, you may run into a couple who are not as customer friendly. I would also say their are some very noisy neighbors but overall the community is quiet, clean, and the grounds are well kept.
My experience living here is just fine.submitted by Keyana M. - |Recommended: YesOverall the apartments are nice and the area seems safe. However, there are few things I've experience that may determine if I'll renew or not. The inconsistency of the front office hours and the new staff every so often. The front office use to open at 8 00 am but the office hours on the outside of the office states 9 00 am. However just recently I was told the office really opens at 10 30 am on some days I really don't know . That's frustrating within itself, because I work long hours and the office is normally closed by the time I return home. I just think that is too confusing and the hours should stop changing. A few times I have tried to visit the office to take care a situation or retrieve mail that was delivery to me. In most cases I am upset because I can't, due to the inconsistency of the front office hours. Another thing, in the course of at least 8 months to my knowledge the management staff has changed a few times. That along has caused two incident where there was an issues with my rent. Yes it was solve, but I dislike that the situation had to happen to me. Lastly, just recently I came home to my apartment without power for two days. After discovering that my electricity company had nothing to do with it, I notified the apartment office both days. In short, I dislike the service of the maintenance team and still to this day feel like the issue is unresolved. To be told that kids are going around and turning the power off on my unit is something that need to be dealt with. CenterPoint Energy came out and ran a test on the meter, in result told me that the meter attached to my unit is bad. The maintenance team told me that wasn't true and that's a CenterPoint issue. After that, I haven't heard anything regarding the issue of the meter. Reason being, the maintenance team detected that the kids in the apartment shut my power off.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of SYNC at Sienna Plantation, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by SYNC at Sienna Plantation, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose